Mobile and Web Accessible App Inspires and Facilitates “Shop Local
First”
New York, NY (November 19, 2013) – Trellis Technology, Inc. today announced the launch of their real-time
community commerce platform, designed from the ground-up to enable and
encourage residents to “shop local first.”
Trellis
combines local community content and e-commerce
for a broad array of businesses and organizations - all in one easy to use
mobile application(app). Trellis’s most distinctive
feature is the real-time interaction it offers with local merchants. As
customers and merchants place and confirm an order, or ask and answer
questions, both sides of the transaction see exactly what's being requested -
instantly via the app. (There’s no waiting for emails to go through or
faxes to send.) This direct and immediate feedback between businesses and
their customers enables Trellis to provide a compelling alternative to the
age-old small business standard of telephone ordering. Trellis also
supports traditional online ordering of goods and services. This support for both interactive and non-interactive
modes enables Trellis to accommodate a wide range of business types and use
cases across the community.
Similar to how Amazon conveniently sells a myriad of physical
merchandise on their website, Trellis gives consumers a single app to access
their community’s services: restaurants, salons, fitness centers, repair
shops, as well as organizations like youth sports, beach clubs, and other local
groups that benefit from a modern online presence.
For local business owners, the Trellis platform delivers
increased profitability and business growth by extending customer reach and
helping to ensure customer satisfaction and loyalty. For the overall
community, Trellis keeps more dollars in the local economy: the local business
base thrives, and tax dollars stay close to home to support town services.
“For
me, Trellis was an easy decision,” said Bill Elig, Owner, Villa Capri 2..
“I use them to host my website that customers find via Google searches
and Google Places. My website includes an Order Now button that brings
customers to my online menu which allows them to submit orders to my in-store
iPad running the Trellis platform. The iPad rings immediately just like the
phone so I can confirm directly back to the customer the status of their order.
Additionally, my store is accessible from the Sparta, NJ community site.
This is the best of all worlds, where I can manage an integrated web/mobile
presence and use the same system to participate in the community based
application where I can promote my business with coupons and deals.”
“With
the Trellis app, users get a consolidated view of their community’s content
such as events and news, along with access to their local businesses purchasing
options. They can then easily place an order, make a reservation, or schedule
an appointment,” said Kevin Kowalski, President, Trellis Technology. “Most solutions existing today focus primarily on
just content or just commerce. In contrast, we believe that combining local
content with the ability to interact and transact with local merchants is a
much more useful application for the local consumer.”